Privacy

Controller (Verantwortlicher)

The controller responsible for the processing of personal data on this website is
gemelo GmbH, Stresemannstraße 375, 22761 Hamburg
Telephone 040 355306-0 · info@gemelo.de

The key points in brief

This website does not set any cookies, does not store anything in your browser, does not embed any content or services from third-party providers (no web fonts, maps, videos or scripts from other servers) and does not use any analytics or tracking tools. There are no forms and no user accounts.

Accessing the website and server logs

When you access a page, your browser transmits technically necessary data to our web server. The server logs the IP address, the date and time, the address requested, the server’s response (status and amount of data), the previously visited page (referrer) if your browser transmits it, as well as the browser and operating system.

We process this data in order to deliver the website, find errors and ensure secure operation, for example to detect and fend off attacks. The legal basis is our legitimate interest pursuant to Art. 6(1)(f) GDPR (DSGVO). The logs are deleted automatically after 30 days; data required to investigate a security incident is retained until the incident has been resolved. We do not combine the log data with other data and do not evaluate it in order to identify visitors.

Hosting

The website runs on a server that we rent from Host Europe GmbH and operate ourselves. The data from accessing the pages is processed there.

Contact by email or telephone

If you write to us or call us, we process the information you provide (such as your name, contact details and the content of your enquiry) in order to respond to your enquiry. The legal basis is Art. 6(1)(b) GDPR where a contract or its initiation is concerned, otherwise our legitimate interest in responding pursuant to Art. 6(1)(f) GDPR. We delete the information once the enquiry has been dealt with, unless statutory retention obligations prevent this.

Downloads

When you download files, such as the remote support programs or our general terms and conditions (AGB), only the server logs described above are generated. The remote support programs only connect once you start them yourself and allow us to connect.

Links to other websites

This website links to other websites, for example to t2ex.de, kiosk-app.gemelo.de or opf-preview.gemelo.de. Only when you follow such a link does your browser transmit data to the other website. Its own privacy policy applies there.

Encryption

The website is delivered exclusively in encrypted form via HTTPS.

Your rights

You have the right of access to the data stored about you (Art. 15 GDPR), and the rights to rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20). To exercise these rights, please contact info@gemelo.de.

Right to object: Insofar as we process data on the basis of our legitimate interest (Art. 6(1)(f) GDPR), you may object at any time on grounds relating to your particular situation (Art. 21 GDPR).

You can also lodge a complaint with a data protection supervisory authority; the authority responsible for us is the Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI).

No automated decision-making, including profiling, takes place.